Membership Service Terms and Conditions
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The Clinical container provides a subscription based membership service that allows our members to access CPD, Clinical supervision, handouts, community and clinical consideration sessions via the internet, in exchange for a subscription fee.
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1. Acceptance of Terms:
By accessing and using our Membership Service, you acknowledge and agree to abide by these Membership Terms and our General Terms of Service. These Membership Terms are an integral part of the agreement, and in case of any inconsistency between these Membership Terms and the General Terms of Service, these Membership Terms will prevail.
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Membership
1.1 Commencement and Duration:
Your Membership Service ("The Contained Community") starts on the date specified in your membership confirmation email and continues for 12 months. To access the Membership Service, you must have Internet access and provide valid Payment Methods. The membership fee will be charged according to your chosen billing cycle unless canceled before the billing date.
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After the initial 12 months membership, you will be able to re enroll on a monthly basis, should you choose to.
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1.2 Subscription Plans and Additional Terms:
We offer various subscription plans, including those in collaboration with third parties. Additional conditions and limitations may apply, and these will be communicated to you during sign-up or through other available communications. Specific details about your Membership Service subscription can be found on our website and in your account area.
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Promotional Offers
2.1 Special Offers:
Periodically, we may offer special promotions, plans, or memberships ("Offers") at our discretion. Eligibility for Offers is determined by The Contained Community, and we reserve the right to revoke an Offer if eligibility criteria are not met. Terms and conditions for Offers will be disclosed during sign-up or through other available communications.
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Membership Billing
3.1 Billing Cycle:
Your Membership Service subscription begins on the sign-up date and continues for the agreed Subscription Term. Billing details, including the membership fee and intervals, will be communicated
during sign-up and charged to your Payment Method on the specified payment date.
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3.2 Payment Methods:
You agree to provide accepted Payment Methods and authorize us to charge your account in advance based on the terms of your Membership Service subscription. You are responsible for any uncollected amounts, and we may suspend access for unsuccessful payments.
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3.3 Updating Payment Methods:
You can update your Payment Methods through your account page. We may also update your Payment Methods using information provided by payment service providers, and you authorize us to continue charging the applicable Payment Method.
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3.4 Price and Subscription Plan Changes:
We may change membership plans and pricing, with changes applicable no earlier than 30 days following notice to you. If you disagree with the changes, you may cancel your membership, and fees paid for the remaining Subscription Term will be refunded.
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3.5 Automatic Renewal:
Subscriptions will automatically renew unless canceled before the end of each Subscription Term. We will notify you before renewal and provide the opportunity to cancel.
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Cancellation
4.1 Cancelation Process:
You can cancel your subscription at any time, and access continues until the end of your Subscription Term. All payments are non-refundable, except as outlined in section 4.2.
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4.2 Cooling Off Period (EU/UK Only):
Consumers in the EU/UK have a 14-day Cooling Off Period. To cancel during this period, contact us at thecontainedclinian@gmail.com. Refunds will be processed, deducting fees for the portion of the Subscription Term used.
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4.3 Termination by The Contained Community:
We may terminate or suspend your Membership Service at our discretion. Refunds for any unused portion of fees may be provided, except in cases of your breach of these Membership Terms or our General Terms of Use.
Copyright and Further Membership Terms
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1. Ownership of Content:
All recorded trainings, handouts, and materials provided by The Clinical Container as part of the Membership Service are the exclusive property of The Clinical Container and are protected by copyright laws. Members are granted a non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes only.
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2. Restrictions on Sharing:
Members agree not to reproduce, distribute, modify, or publicly display any content from the Membership Service outside of the membership community. Sharing of membership content with non-members is strictly prohibited and may result in the termination of membership.
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3. User-Submitted Content:
By submitting content to the Membership Service, including but not limited to comments, posts, or any other contributions, members grant The Clinical Container a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works, and distribute the content.
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4. Confidentiality of Discussions:
All live discussions, community discussions, and interactions within the membership community are considered confidential. Members agree not to disclose, share, or distribute any information shared during live discussions or within the community outside of the membership.
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5. Supervisors' Membership Rate:
Trainee supervisors, who may have different requirements set out by governing bodies, are subject to a slightly increased membership rate. This increased rate is intended to cover the additional costs associated with supervision services provided to trainee supervisors within the Membership Service.
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6. Membership Termination:
Violation of these terms, including but not limited to unauthorized sharing of content, breach of confidentiality, or misuse of user-submitted content, may result in the immediate termination of membership, without refund. It is expected that as a member of TCC you follow the Community Guidelines.
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7. Changes to Terms:
These terms may be updated from time to time. Any changes will be effective upon posting on our website. It is the responsibility of members to review the terms periodically.
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8. Contact Information:
For any questions or concerns regarding these terms, please contact our customer support at thecontainedclinician@gmail.com.
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By accessing and using our Membership Service, members acknowledge that they have read, understood, and agree to abide by these copyright and membership terms.
For inquiries or concerns, contact us at thecontainedclinian@gmail.com.
Last updated: 05/04/24